Settings

This guide covers every option in the NexaLink Card settings screen. Access settings by tapping the gear icon in the top-right corner of the home screen.

Account

Manage your account identity and card URL.

Profile

• Display Name: The name shown in the app's navigation and account screens. This is separate from the name on your cards.
• Avatar: Your account-level photo. Tap to change. This is used in the app UI only; each card has its own independent avatar.

Email

Your account email is used for authentication (OTP login) and account recovery.

To change your email:

1. Tap Email in the Account section.
2. Enter your new email address.
3. Tap Send Verification Code.
4. Enter the 6-digit OTP sent to the new address.
5. Your account email is updated immediately.

Your old email is no longer valid for login after the change.

Card URL

Your default card URL slug (the part after card.nexalink.com/) is shown here. To change it:

1. Tap Card URL.
2. Enter a new slug. It must be lowercase, alphanumeric (hyphens allowed), between 3 and 30 characters, and not already taken.
3. Tap Save.
4. The old URL will redirect to the new URL for 30 days, then stop working.

Important: If you have printed QR codes or written NFC tags with the old URL, update them after changing your slug.

Appearance

Control the app's visual theme.

Theme Options

To change:

1. Tap Appearance.
2. Select Light, Dark, or System.
3. The app switches immediately. No restart required.

The theme setting affects only the app interface. Your card pages shown to recipients use the template's own color scheme.

Notifications

Configure push notifications.

Enable/Disable Push Notifications

Toggle Push Notifications on or off. When enabled, you receive notifications for:

• Card views: Someone viewed your card (batched; you receive a summary, not one per view).
• Contact saves: Someone saved your contact from your card page.
• Share milestones: Reached 100, 500, 1000 total shares, etc.
• Account alerts: Subscription renewal reminders, security alerts.

Quiet Hours

Set a time window during which notifications are silenced:

1. Toggle Quiet Hours on.
2. Set the Start Time (e.g., 10:00 PM).
3. Set the End Time (e.g., 7:00 AM).
4. Notifications received during this window are delivered silently and appear in the notification center without sound or vibration.

Notification Preferences

Fine-tune which notification types you receive:

Data and Privacy

Control your personal data.

Export Data

Download all your account data in a portable format:

1. Tap Export Data.
2. The app prepares a ZIP file containing:
   • All card data (JSON format)
   • Avatar images
   • Analytics data (CSV format)
   • Share history (CSV format)
   • Account information (JSON format)
3. The file is ready within a few seconds. Tap Download to save it to your device.
4. You can also tap Share to send the ZIP via AirDrop, email, or cloud storage.

Data exports comply with GDPR Article 20 (right to data portability).

Delete Account

Permanently delete your account and all associated data.

This action cannot be undone. Deleted data includes all cards, analytics, share history, NFC configurations, and subscription records.

Dual Confirmation Process

1. Tap Delete Account.
2. First confirmation: A dialog explains what will be deleted and asks you to confirm. Tap Continue.
3. Second confirmation: You must type "DELETE" (in uppercase) in a text field and tap Permanently Delete.
4. Your account is queued for deletion. All cards become inaccessible within 60 seconds.
5. Card URLs will return a 404 page.
6. Data is permanently purged from servers within 30 days.

If you have an active subscription, cancellation is handled automatically. No further charges will apply, but no refund is issued for the current billing period.

Subscription

View and manage your plan.

View Current Plan

The subscription screen shows:

• Current Plan: Free, Pro, or Premium
• Billing Cycle: Monthly or Annual
• Next Renewal Date: When the next charge will occur
• Price: Current rate

Upgrade

1. Tap Upgrade.
2. Select Pro or Premium.
3. Choose Monthly or Annual billing (annual saves 20%).
4. Confirm the purchase through the App Store or Google Play payment flow.
5. Premium features activate immediately.

Downgrade

To downgrade, let your current subscription expire by canceling auto-renewal:

1. Tap Manage Subscription. This opens the App Store or Google Play subscription management screen.
2. Select your NexaLink Card subscription.
3. Tap Cancel Subscription (or Cancel Renewal on iOS).
4. Your premium features remain active until the end of the current billing period.
5. After expiration, your account reverts to the lower plan. Extra cards become read-only (not deleted).

Restore Purchases

If you reinstalled the app or switched devices:

1. Tap Restore Purchases.
2. The app checks your App Store or Google Play account for active subscriptions.
3. If a valid subscription is found, your plan is restored immediately.

This also resolves cases where a purchase was made but not reflected in the app due to a network issue.

About

App information and support resources.

Version

Displays the current app version and build number (e.g., v2.4.1, build 247). Mention this when contacting support so they can identify your app version quickly.

Terms of Service

Opens the NexaLink Terms of Service in your browser. Covers usage rights, acceptable use, intellectual property, and liability.

Privacy Policy

Opens the NexaLink Privacy Policy in your browser. Details what data is collected, how it is stored, third-party sharing policies, and your rights under GDPR and CCPA.

Rate the App

Opens the App Store or Google Play review page for NexaLink Card. Ratings help other professionals discover the app.

Contact Support

Opens a support form or email draft pre-filled with:

• Your account email
• App version and OS version
• Device model

Describe your issue and tap Send. Support responds within 24 hours on business days.

Tips

• Enable Contact Save notifications so you know immediately when someone adds you to their contacts after receiving your card.
• Export your data periodically as a backup, especially before making major account changes.
• Use System theme if you switch between light and dark mode on your device throughout the day.
• Check your subscription status before important events to ensure you have access to the features you need (NFC, analytics, etc.).

FAQ

Q: Will deleting my account cancel my subscription automatically?
A: Yes. Account deletion triggers automatic cancellation of any active subscription. You will not be charged after deletion.

Q: Can I transfer my account to a different email?
A: Yes. Change your email in Account settings. The new email becomes your login credential.

Q: What happens to my data export if I delete my account?
A: Export your data before deleting your account. After deletion, data cannot be retrieved.

Q: Does the app collect location data?
A: The app does not access your device's GPS. Viewer location in analytics is derived from IP geolocation on the server side when someone views your card.

Q: How do I contact support if I cannot log in?
A: Send an email directly to support@nexalink.com from the email address associated with your account. Include your card URL if you remember it.