Scanner App - Getting Started
NexaLink Scanner transforms your smartphone into a powerful business card digitizer. Snap a photo of any business card and instantly extract contact details using advanced OCR technology. Contacts sync seamlessly to NexaLink CRM for follow-up and relationship management.
Download and Sign Up
Download
- iOS: Search "NexaLink Scanner" on the App Store
- Android: Search "NexaLink Scanner" on Google Play
Create Your Account
- Open the app and tap Get Started
- Choose a sign-up method:
- Email: Enter your email and create a password
- Google: Sign in with your Google account
- Apple: Sign in with Apple ID (iOS only)
- Enter your name and optional company details
- Accept the Terms of Service and Privacy Policy
- Verify your email if you signed up with email
If you already have a NexaLink CRM account, use the same credentials. Your scanner and CRM accounts are linked automatically.
Your First Scan Walkthrough
Step 1: Open the Camera
Tap the large Scan button on the home screen. Grant camera permissions when prompted.
Step 2: Position the Card
Hold the card on a flat, well-lit surface. Align the card within the on-screen guide frame. The app will auto-detect the card edges.
Step 3: Capture
Tap the shutter button or wait for auto-capture (when the card is properly aligned). The app captures the image and begins OCR processing.
Step 4: Review Extracted Fields
The app displays all extracted fields:
- Name (first and last)
- Job Title
- Company
- Phone (landline)
- Mobile
- Website
- LinkedIn URL
Review each field for accuracy. Tap any field to edit it before saving.
Step 5: Save the Contact
Tap Save Contact. The contact is stored locally and syncs to NexaLink CRM if connected. You can also add tags or notes before saving.
Scan Quota
Your monthly scan quota depends on your plan:
| Plan | Monthly Scans | Resets On |
|---|---|---|
| Free | 1 scan | 1st of each month |
| Pro | Unlimited | N/A |
| Premium | Unlimited | N/A |
A scan counter appears on the home screen showing your remaining scans for the month. When you reach your limit on the Free plan, you can upgrade or wait until the next billing cycle.
Plan Comparison
| Feature | Free | Pro | Premium |
|---|---|---|---|
| Monthly scans | 10 | Unlimited | Unlimited |
| OCR accuracy | Standard | Enhanced | Enhanced |
| Duplicate detection | -- | Yes | Yes |
| Batch scanning | -- | Yes | Yes |
| CRM sync | Basic | Full | Full |
| Export (vCard, CSV) | -- | Yes | Yes |
| Conference mode | -- | Yes | Yes |
| Voice notes | -- | -- | Yes |
| Priority support | -- | -- | Yes |
| Price | $0 | $4.99/mo | $9.99/mo |
Upgrading
- Go to Settings > Subscription
- Select your desired plan
- Confirm payment through the App Store or Google Play
- Features activate immediately
Tips for New Users
- Good lighting matters: Natural or bright indoor light produces the best OCR results.
- Keep cards flat: Place cards on a table rather than holding them in your hand.
- Review before saving: Spend a few seconds checking extracted fields, especially email addresses and phone numbers.
- Connect to CRM early: Link your NexaLink CRM account in Settings so contacts sync automatically from day one.
- Use tags: Add tags like "conference" or "client" when saving to keep contacts organized.
FAQ
Q: Can I use the scanner offline?
A: You can capture images offline. OCR processing requires an internet connection. Captured images queue and process automatically when you reconnect.
Q: What happens to my scans if I downgrade from Pro to Free?
A: All previously saved contacts remain. You simply return to the 10 scans/month limit for new scans.
Q: Is my data secure?
A: All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Card images are processed and discarded unless you opt to keep them. See our Privacy Policy for full details.
Q: Can I use the scanner without a NexaLink CRM account?
A: Yes. The scanner works standalone. Contacts are stored locally on your device. CRM sync is optional but recommended for follow-up features.