How to Track Relationship Scores
See your entire network health at a glance
Relationship scores help you understand the strength of every connection in your network. NexaLink CRM's AI analyzes interaction frequency, recency, and engagement to score each relationship so you know who needs attention.
Before You Start
- NexaLink CRM account
- At least 10 contacts with interaction history
Step-by-Step Guide
Enable Relationship Scoring
Go to CRM Settings and turn on the Relationship Scoring feature.
Understand the Score
Scores range from 0 to 100 based on interaction frequency, recency, and depth of engagement.
Review Your Dashboard
The CRM dashboard shows relationship score trends with alerts for contacts whose scores are dropping.
Act on Score Changes
When a score drops, NexaLink suggests actions like sending a message, scheduling a call, or sharing an article.
Set Score-Based Reminders
Configure automatic reminders when any contact's score drops below a threshold you set.
Why This Matters
AI Follow-up Suggestions
Get smart reminders on who to contact and when.
Relationship Scoring
See which connections need attention at a glance.
Context Recall
Never forget where you met someone or what you discussed.
Network Analytics
Weekly insights on your network health.
Pro Tips
Expert advice to get the most out of this workflow
Related Features
Smart follow-up suggestions
Track connection strength
Remember every conversation
Track where you met contacts
Network health reports
Auto-fill contact details
Frequently Asked Questions
How does relationship scoring work?
Our AI analyzes interaction frequency and engagement to score each relationship.
Will it remind me to follow up?
Yes! Smart suggestions based on relationship score and time since last contact.
Does it sync with other NexaLink apps?
Yes! Scanner and Digital Card contacts sync automatically.
Ready to Try It?
Follow this guide and track relationship scores in just 5 minutes setup, ongoing monitoring.
