Professional CRM

How to Create Contact Groups

Segment your network for smarter, targeted communication

Contact groups let you segment your network for targeted outreach, organized follow-ups, and better relationship management. NexaLink CRM makes creating and managing groups effortless.

Difficulty:Beginner
3 minutes per group
Tools:
NexaLink CRM

Before You Start

  • NexaLink CRM account
  • Tagged contacts for grouping

Step-by-Step Guide

1

Navigate to Groups

Open NexaLink CRM and go to the Groups section in the sidebar or contacts menu.

Tip: You can also create a group while viewing your contact list by selecting contacts first
2

Choose Group Type

Select manual group (hand-pick members) or smart group (auto-populate based on tags and rules).

Tip: Smart groups update automatically as contacts match the criteria
3

Set Group Criteria

For smart groups, define rules like 'tag contains Tech' and 'priority is hot' to auto-populate.

Tip: Combine multiple rules with AND/OR logic for precise segmentation
4

Name and Save

Give your group a clear, descriptive name and save it.

Tip: Use naming conventions like 'Industry - Tech Leaders' or 'Event - CES 2025 Hot Leads'
5

Use Groups for Outreach

Send group emails, export to campaign tools, or set group-wide follow-up reminders.

Tip: Pin your most-used groups to the dashboard for one-tap access

Why This Matters

AI Follow-up Suggestions

Get smart reminders on who to contact and when.

Relationship Scoring

See which connections need attention at a glance.

Context Recall

Never forget where you met someone or what you discussed.

Network Analytics

Weekly insights on your network health.

Pro Tips

Expert advice to get the most out of this workflow

Start with 5-10 essential groups and expand as your network grows
Use smart groups to automate organization as new contacts are added
Review group membership monthly to keep segments accurate
Combine groups with follow-up reminders for systematic outreach

Related Features

AI-Powered Reminders

Smart follow-up suggestions

Relationship Scoring

Track connection strength

Meeting Notes

Remember every conversation

Event Tagging

Track where you met contacts

Weekly Digests

Network health reports

Contact Enrichment

Auto-fill contact details

Frequently Asked Questions

How does relationship scoring work?

Our AI analyzes interaction frequency and engagement to score each relationship.

Will it remind me to follow up?

Yes! Smart suggestions based on relationship score and time since last contact.

Does it sync with other NexaLink apps?

Yes! Scanner and Digital Card contacts sync automatically.

Ready to Try It?

Follow this guide and create contact groups in just 3 minutes per group.

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