How to Clean Up Duplicate Contacts
Merge duplicates and keep your CRM data clean
Duplicate contacts clutter your CRM and lead to embarrassing double outreach. NexaLink's duplicate detector finds and merges duplicates so every contact has one clean, complete profile.
Before You Start
- NexaLink CRM account
- Contact list with potential duplicates
Step-by-Step Guide
Run Duplicate Detection
Go to CRM Settings and select Find Duplicates to scan your entire contact list.
Review Suggested Matches
NexaLink shows potential duplicates side by side with matching fields highlighted.
Choose Merge Strategy
For each duplicate pair, choose which record to keep as primary and which data to merge in.
Merge or Dismiss
Tap merge to combine the records or dismiss to mark them as separate people.
Enable Auto-Detection
Turn on real-time duplicate detection to catch duplicates as they are created.
Why This Matters
AI Follow-up Suggestions
Get smart reminders on who to contact and when.
Relationship Scoring
See which connections need attention at a glance.
Context Recall
Never forget where you met someone or what you discussed.
Network Analytics
Weekly insights on your network health.
Pro Tips
Expert advice to get the most out of this workflow
Related Features
Smart follow-up suggestions
Track connection strength
Remember every conversation
Track where you met contacts
Network health reports
Auto-fill contact details
Frequently Asked Questions
How does relationship scoring work?
Our AI analyzes interaction frequency and engagement to score each relationship.
Will it remind me to follow up?
Yes! Smart suggestions based on relationship score and time since last contact.
Does it sync with other NexaLink apps?
Yes! Scanner and Digital Card contacts sync automatically.
Ready to Try It?
Follow this guide and clean up duplicate contacts in just 10-15 minutes.
