Professional CRM

How to Archive Old Contacts

Keep your active CRM focused and clutter-free

Over time, your CRM fills up with contacts you no longer interact with. Archiving old contacts keeps your daily view focused on active relationships while preserving historical data for future reference.

Difficulty:Beginner
10 minutes
Tools:
NexaLink CRM

Before You Start

  • NexaLink CRM account
  • Contact list with older contacts

Step-by-Step Guide

1

Identify Inactive Contacts

Use the activity filter to find contacts with no interaction in the last 6-12 months.

Tip: Sort by last interaction date to see the oldest contacts first
2

Review Before Archiving

Scan the list for anyone you want to keep active and remove them from the selection.

Tip: Check relationship scores - some dormant contacts may still be valuable
3

Select and Archive

Select the contacts to archive and tap Archive. They will be moved to the archive folder.

Tip: You can archive individually or in bulk for efficiency
4

Set Up Auto-Archive Rules

Configure automatic archiving for contacts with no activity after a set period.

Tip: Start with 12 months of inactivity as the threshold and adjust based on your needs
5

Restore When Needed

Archived contacts can be restored at any time by finding them in the archive and tapping Restore.

Tip: Search the archive before creating a new contact to avoid duplicates

Why This Matters

AI Follow-up Suggestions

Get smart reminders on who to contact and when.

Relationship Scoring

See which connections need attention at a glance.

Context Recall

Never forget where you met someone or what you discussed.

Network Analytics

Weekly insights on your network health.

Pro Tips

Expert advice to get the most out of this workflow

Archive quarterly to keep your CRM manageable
Set up auto-archive rules so the process runs itself
Always search the archive before adding a seemingly new contact
Use archived contacts for re-engagement campaigns periodically

Related Features

AI-Powered Reminders

Smart follow-up suggestions

Relationship Scoring

Track connection strength

Meeting Notes

Remember every conversation

Event Tagging

Track where you met contacts

Weekly Digests

Network health reports

Contact Enrichment

Auto-fill contact details

Frequently Asked Questions

How does relationship scoring work?

Our AI analyzes interaction frequency and engagement to score each relationship.

Will it remind me to follow up?

Yes! Smart suggestions based on relationship score and time since last contact.

Does it sync with other NexaLink apps?

Yes! Scanner and Digital Card contacts sync automatically.

Ready to Try It?

Follow this guide and archive old contacts in just 10 minutes.

Download on App StoreGet it on Google Play